• Responsible for the fulfilment of internal engineer and customer requests on a day to day basis.
• Co-ordinating activities within the business to ensure engineers and field personnel have the correct tools and equipment to complete daily operations.

Internal customer facing role with high volume of orders to process.

Responsibility & Authority

• Answer the call requests from the internal customers in a professional amd timely fashion
• Use the company stock control systems to maintain stock levels and communicate efficiently to customers
• Liaising with the internal customers to ensure that requests are managed to SLA’s
• Proactively seek ways in which to improve processes and the overall service delivered to the business
• Carrying out other duties/additional work directed by the team leader and supervisor of the desk
• Flexibility to work additional hours to ensure that work is completed successfully on a daily basis
• Undertaking 1st line response on daily emails
• Maintaining KPI’s and reporting data to line manager
• Ensuring that all responsibilities are met in accordance with company procedures and the Company and Healthy and Safety Handbook

Ensuring that the overall quality and security objectives are met, particularly in respect of business processes

Skill/Experience Requirements

• Excellent communcation skills (both written and oral)
• Previous customer service experience, preferably in an IT service delivery environment
• Good PC skils and data input – knowledge of Word/Excel
• Proactive and able to deal with and resolve issues and investigations
• Ability to build strong relationships with people at all levels, both internally and externally

Flexible to work additional and varied hours when necessary, to meet the demands of the job

AVC Neocrest, the facilities division of AVC Group require an experience Gas Safe registered Heating and Plumbing Engineer to join them on a temporary basis to assist them in completing already secured contracts.

The purpose of the role is to carry out boiler services and attend breakdown on domestic and commercial properties always performing duties to recognised standards of productivity, quality control and compliance with essential health and safety provisions.

Principal Accountabillities

• To conduct boiler services on commercial and domestic, oil, gas, and LPG appliances
• To complete breakdown repairs on commercial and domestic, oil, gas and LPG appliances
• To maintain accurate records of work
• To comply with the relevant company Health and Safety Policy provisions

Key Skills/Qualifications and Experience

• CEN 1
• CCN 1
• CTKR 1
• Gas safe registered
• Clean Driving licence
• Fully skilled in mechanical fiel and conversant with air handling Plant/heating systems
• Installation experience
• General plumbing/pipe fitting

Key Competencies

• Prepared to travel
• Call outs
• Strong customer service skills
• Team working skills
• Time management

Job Responsibilities

• Maintenance of AVC Group bank accounts including pooling arrangements
• Processing of all payments and receipts in line with AVC Group processes
• Reconciliation of all AVC Group bank accounts on a regular basis
• Maintenance of AVC Group cashflow forecast including factoring account reconciliation
• Reconciliation of AVC Group Intercompany Accounts on a regular basis
• General filing
• Carrying out other duties as directed by the Group Financial Controller
• Deputising for other Finance Department personnel during periods of absence such as sickness or holiday

Responsibility & Authority

• High level of accuracy required in all aspects of data entry and processing
• Ensuring that all staff responsibilities are met in accordance with company procedures and the Staff Handbook
• Ensuring the overall quality and security objectives are met, particularly in respect of business processes
• Understanding the need for confidentiality when dealing with both internal and external information
• Understanding contractual requirements to maintain integrityof data and the availability of the service at all times
• Maintaining a high level of personal integrity and full appreciation of legal requirements regarding data protection and computer misuse

Skill/Experience Requirements

• Experience of Treasury management procedures and processes
• High level of accuracy required in all aspects of data entry and processing
• PC literate – skilled in use of Word, Excel, Outlook
• Familiarity with Navision advantageous but not essential
• Good interpersonal skills – communicating by telephone, in writing and face to face
• Ability to work as part of a team and on own initiative as required
• Flexible to work additional and varied hours when necessary to meet the demands of the job 

The team strategy, vision and ethos is to ensure we achieve results by collaborative team work to ensure we not only deliver projects on time and on budget but strive to exceed the client’s expectations delivering first class results every time.

Role and Responsibility:

• Interpreting Brand guidelines and being inventive with graphics, colours and logos to create high impact visuals
• To understand and be creative with project design specifications; ensuring that all communication meets project needs, brand guidelines and the intended audience
• Design communication may consist of brochures, flyers, handbooks, mobile websites, logos, social media, PR and general brand communication
• Ensure that all marketing and communication requirements are delivered through AVC Media in accordance with brand guidelines, policies ensuring appropriate approval and communication of the highest possible standard.

Skill/Experience Required:

• Design Graduate
• Full working knowledge of all design and editing suites
• Familiar working with Brand creative brief, deadlines and processes

Minimum 2 years design experien

• To ensure the quality and details of job files prior to submission
• Ensure all open jobs are closed effectively with the correct information
• Create, analyse and correct business reports for senior management approval
• Liaise with engineers, Field and other Managers
• Collate and input accurate information from egineers and other parties
• Succesfully complete via Alpha all data relating to DSO jobs on a daily basis
• Prepare and submit ad-hoc reports
• Excellent working knowledge of UKAPLPHA system
• Self motivated
• Excellent eye for detail
• Relationship building with clients
• Works well in a team
• Awareness/concern for impact of poor communication
• Highly organised

Copywriter Duties

• To work closely with the creative team to ensure the strategy is adhered to.
• To write, proof read and re-design certain communications which may consist of brochures, flyers, websites and all internal and external communication.
• To actively work and re-define the social media projects – Facebook, Twitter, Linkedin etc.
• To build relationships with all divisions of the business to ensure all marketing and communication is advertised through the Media division and in the best possible way.
• Any other ad hoc duties as requested.

Key Skills

• A professional qualification in English (degree) preferable
• A good eye for detail
• Excellent interpersonal and communication skills
• Strong organisational skills
• Ability to work to deadlines
• Good research skills

You will report in to the Plant Supervisor. You will be required to process and segregate all electrical waste.

The ideal candidate will work well as part of a team and have good communication skills.

The main responsibilities of the role are to manage specific projects by account managing and also lead generation. You will be required to produce monthly reports to them team.

The ideal candidate will have excellent and robust auditing and reporting skills using all media’s (telephone, email, one to one meetings, presentations, seminars and reports). You will also have excellent time management and the ability to work to targets.

You will be hard working, a good communication and have the ability to manage a small team.

You must be hard working, have good communication and organisational skills. You will have the ability to manage a small team and preferably have previous experience in PAT & functionality testing.